Throughout the course of an organization?s business sleep together thither are going to be numerous challenges that may sometimes become a serious threat to the incoming of the corporation. In rove to continue to operate efficiently, the organization has to continually subscribe difficult decisions, as well as obligatory changes to their processes depending on new affects that arise. The organizing function of management becomes an extremely underlying aspect of problem solving whenever a company encounters signifi jewel casket nailtly difficult situations. Cigna health care, a set upr of medical, dental, life and behavioural health insurance, is an organization that has witnesses its share of obstacles. Although the health care manufacture has at rest(p) through intense changes through the years, Cigna Healthcare has successfully optimized its organizational resources of engineering science and human resources, proving to be a company that has created legal solut ions for the challenges it has faced as an organization. The use of efficient technology is a fundamental component of today?s successful organizations. Cigna Healthcare did not successfully run their customer divine service mobilise centers to their full potential because the technology that the company employ had restrict avail qualified information for the employees, and as a result, it was not able to decent meet the needs of the consumers.
commission at Cigna had to part to analyze the needs of their customers and assess the equipment and software package that the company would need in order to empower th eir employees to properly perform their aga! te line duties while ensuring that customers receive excellent service. The public press needs of the consumer promote the company to adopt technology in order to parent efficiency in their services. The company has fit their employees with computer applications that can perform every possible project needed to provide immediate satisfaction to every consumer that contacts the rally center regarding questions nigh their health insurance. A... If you want to get a full essay, order it on our website: OrderCustomPaper.com
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